The mattress protector, and the return it saves

Keeper does not make the bed softer, cooler, or more impressive in a photo. It keeps a spill on the washable side of the cover. That's the job. We'd put it on before the first night, including the night you're "still deciding." Deciding is when the tea happens.

What a stain costs

Inside the 100-night trial, dislike is a return. A stain, a burn, mold, a cut: those are not dislike. We won't collect a mattress as a change of heart if it can't be resold in hygienic condition, and a stained one can't. The warranty is also not a fund for spills. The warranty page is specific because vagueness is how this argument starts.

A protector is cheaper than that argument. Wash it when it's dirty. Dry it all the way. Put it back. A protector in the closet is a folded intention.

Heat, because this is where protectors get a bad name

Some waterproof layers feel like a raincoat. If you already sleep hot, a thick non-breathable pad plus a foam mattress is a sauna you built yourself. Keeper is meant to be the one layer, under a normal sheet, not under a second quilted pad you also called a protector. If you need Current because you overheat, don't cancel it with three layers. The temperature essay puts the room first. The protector is still worth using. Just don't bury it.

Sheets on top

The protector isn't the sheet. Plainweave goes over it. You'll feel cloth, not the protector's face, if both are on correctly and smooth. Wrinkles you can feel as a rope under your hip are a making-the-bed problem. Strip it and redo the corners before you decide the foam has a ridge.

The 30 nights

Keeper's return window is 30 nights, and a used one comes back only if it arrived faulty. Don't order it "to try the idea of a protector" and sleep on it for a month of spills. If you know you want the mattress, you know you want the protector. If you return the mattress, the protector can move to the next bed if it's the right size. Sizes have to match. A queen protector on a king is a rumor.

What we won't claim

We won't say a protector stops dust mites by a percentage. We don't have that test. It is a barrier for liquid and for some of the dust, and it is washable. That's the sentence. If you need a medical-grade claim, you need a product making that claim with a document, not a blog.

Putting it on without a fight

Start with the mattress bare. Corner of the protector on one corner, the diagonal corner next, then the other two. If you do all four in a circle you'll chase a ridge around the bed for ten minutes. The ridge is not the foam. Smooth the surface with a hand. Then the sheet, same method. If you can feel a wrinkle while lying where you sleep, get up and fix it. You will not habituate to a cord under your hip. You will write to us about a defect that is a wrinkle.

Check the label for wash temperature and believe it over a guess. A protector that shrinks is a protector that crawls. Dry it fully. A damp protector back on a foam bed is how the "musty" email starts, and that email is miserable for everyone because the cause is laundry, not the mill.

Order it with the mattress, not as a later idea. The spill doesn't wait for your second checkout. If the size you need isn't on the menu, don't buy a near size and hope. Hope is how it crawls.

Size it to the mattress, including the height. A protector that fits the width and not the depth will crawl toward the headboard and you'll find it at your ankles by Thursday. That's not a haunting. That's a short skirt on a tall bed. Loom needs the deeper cut. Check the menu instead of reusing the one from the old thin mattress.

Replace the protector when the waterproofing has obviously failed, not on a schedule we invented. If water beads, it's working. If water darkens the mattress under it, it's retired. That's the test. There's no mystic lifespan.

FAQ

Can I use my old protector?

If it fits the height and the width, and it isn't already a stained map. A protector that's too small will creep. Measure. Loom is 33 cm. A sheet and a protector cut for a thin old bed will pop off.

Does the protector void anything if I skip it?

We don't require it for the warranty to exist. We also don't cover stains. Skipping it doesn't void the warranty. It removes your margin for a spilled glass. Your risk.

Can I put it under the mattress?

No. That's not where the spill lands.