Shipping
To the door, in a box
Thaw mattresses are compressed and boxed. You unroll them. We do not send a crew, and we do not take the old bed away.
Where
Free shipping and free mattress returns are part of the offer in the United States, the United Kingdom, Germany, Austria, France, and Israel. Israel is priced in US dollars until a shekel list is added. The country selector in the footer switches language and currency together.
How long
A carrier is not contracted yet. The service target, once one is, is 3–8 business days from dispatch in those countries. The checkout will show a better window when the carrier’s API is connected. Until then, treat any date on this site as a target, not a booking.
What arrives
A box you can move with two people, a knife you already own, and a few hours of patience while the mattress finishes expanding. Doorstep delivery is the default. A timed window can be offered later where the carrier has one. In-room setup is not part of this brand at the start — it is a different operation.